Teya POS app
With the Teya POS app, you can effortlessly serve your customers, process orders, manage both cash and card payments, get insights into your accounts, handle refunds, and learn how to close your day. The POS app is already installed on your device and ready to use.
The POS app is synchronised with the POS Portal – the Portal is used for setting up and monitoring your business, while the app is used for serving your customers.
Note: if you created products or made changes in the POS Portal and you can't see them in the POS app, try logging out of the app and back in again.
Log in to the app
1. Launch the POS app.
2. Select your user and log in with your login details.
Note: if you’d like to know more about Teya ID login or you forgot your login credentials, check out this article.
Order and payment
In the Teya POS app, you can process a sale in two ways: create an order and receive cash or card payment immediately, or hold the basket and charge your customer later. This gives you flexibility in managing your business.
The Sale section opens automatically when you open the app, but you can also access it any time on the ≡ Menu.
Note: if you'd like to accept more payment methods, you can read about how to add them in the Teya POS Portal article.
Note – before you place an order in the Teya POS app, you need to create products items in the POS Portal first. If you've already done this and they're still not appearing in the app, try logging out and logging back in. This will help to sync the app with the Portal.
Order a product with additions
In the Teya POS app, you can also order products with added extras.
To do this, open the Sale section in your app and order a specific product with additions set as the option.
Note – before you can customise your orders in the Teya POS app, you need to create them as options in the POS Portal first. If you've already done this and they're still not appearing in the app, try logging out and logging back in. This will help to sync the app with the Portal.
Please note – there is a minimum and maximum quantity of additions that can be added to each order. These limits can be set in the Teya POS Portal.
Make sure you're familiar with handling multiple orders of a product with additions. You should also be familiar with how to edit your ordered product and its additions. You can find more details in the sections below.
Working with bills
Access your list of bills by navigating to the Bill history section in the POS app's ≡ Menu. In this section, you can also view details of a specific bill, process refunds, and reopen or reprint bills if needed.
Note – if you'd like to customise your bill design (e.g. add a company logo), read more in the Teya POS Portal article.