Account and billing

Card transaction fees - Interchange++

With each card transaction, card transaction fees are deducted from the total amount.​Interchange++ pricing model (IC++)With an interchange++ pricing model, users have full transparency of the costs associated with your transactions. With this model, the costs you'll see in your settlement repo

Business Portal

Business Portal is a web-based platform that allows you to manage your accounts and transactions. You can view your transaction history, settlements, and update your business account information through the Portal. ​The Portal is designed for users that use Teya payment solutions to accept card paym

Know your customer (KYC)

At Teya, we take our responsibility to prevent financial crime very seriously. This can include money laundering, terrorist financing, and other illegal activities. We’re a regulated financial services provider, so we’re required to do due diligence on all our customers to make sure we know who is u

Teya ID

You can log in with your Teya ID for any of our products and services using a single login. This means that you'll be able to use the same email for logging in to various Teya products.New user and registrationIf you’re just starting out with Teya, you'll be required to create your account

Terminal rental fee – payment and invoice

The terminal rental fee is due at the beginning of each month for that month, e.g. 2nd June for the month of June.Payment of the terminal rental feeThe terminal rental fee is automatically deducted from your net settlement on the 2nd of each month, or the first next business day if the 2nd falls on

Why you haven't been paid your settlement

There are very few circumstances where you may not receive your settlement the next business day.Weekend or bank holiday Settlements are paid out on each following business day, Monday to Friday, meaning you will not receive settlement payments on Saturdays, Sundays, or bank holidays.Minimum settlem

Business Account

The Teya Business Account is a wallet and debit card product that gives you the option to settle your income in a virtual Teya account, rather than an external bank account. You can then spend your funds using our best-in-class debit card. ​We’re currently testing this product in a closed pilot, and

Card transaction fees - Blended

With each card transaction, card transaction fees are deducted from the total amount.Blended feeA blended fee is a pricing model that bundles all costs associated with each transaction into one simple, understandable fee.The standard among payment providers is to charge you a different rate for ever

Billing for Storyous by Teya services and products

Note: This service is currently not available in the UK.The billing for the cash register system happens on a monthly basis. The payment amount depends on the active licenses on your devices and the additional cash register services you’re subscribing to. To begin the billing process, you must agree