Loyalty Schemes

In-app stamp card

What are in-app stamp cards?An in-app stamp card works the same way as a paper stamp card when customers make qualifying purchases, they will earn a stamp. However, this is automated and allows for accurate reporting directly into your Engage Dashboard.  Stamp cards offer a lot of flexibility as you

Refunding card payments made with Rewards

When you're using our card-linked loyalty product and need to process a refund, make sure that the refund goes back to the same payment card or method the customer initially used for the purchase.​Important: this article applies to card-linked loyalty refunds, not QR code refunds.​Card-linked l

Build your Digital stamp cards

When users purchase a qualifying product, they are automatically rewarded with a stamp. Once a stamp card has been completed, users receive a voucher in-app, which can be redeemed against qualifying products.As well as viewing your stamp card performance, you can also create your own stamp cards on

What is a Points Scheme?

1. Setting up a Points Scheme Setting up a point scheme allows your customers to earn points whenever they make a purchase. Contrary to a stamp card scheme where the customers have to buy specific products to receive a stamp, a points scheme rewards your customers, regardless of what they buy. It is

What are in-app purchases?

Your in-app purchases act as your virtual outlet within the app. This is a section of your Retailer Space where you can promote savings to your customers and upsell products, often in the form of a bundle deal.  For example: ‘Buy 10 coffees for the price of 8’ .How do they work? When purchasing this

Point reward performance

Note: if you would like more information on what points are and how they work, check out our Points Scheme article. ​​Point Rewards Performance The Point Rewards tab in your Rewards dashboard gives you a top level overview of the number of points your customers have earned and redeemed over a given

In-app purchase performance

Note: if you would like more information on what an in-app purchase is and how they work, check out our In-app Purchase article. In-App Purchase Performance Your Yoyo dashboard reports on the performance of your in-app purchases in the In-App Purchases tab.  Here you can see which items your custom

Stamp card performance

Note: if you are unsure what a digital stamp card is, take a look at our What is a Stamp Card article.Your Rewards dashboard provides you with real-time stamp card performance data. Located in the Stamp Cards tab, a graph summarises data from all of your active stamp card schemes. If you have more t