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Welcome to Teya's help centre
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Storyous by Teya
Articles
Data export to the Flexibee accounting system
Payment
Frequently asked questionsI closed the order but the bill was not printed.Check that before the payment you see ÚČTENKU/RECEIPT above the button CASH/HOTOVĚ.I have prited the bill and my customer decide to pay separatelly. What shloud I do?You can cancel the bill in section Přehledy účtenek/The list
Printer prints kitchen vouchers but does not print bills
If the printer prints kitchen vouchers, a test print, and a copy of the bills, but does not print the bills, make sure that the "digital" option for printing the receipt is not selected when the payment is completed. In this case, the account will be closed and stored in the system and on the server
USB bar does not print
If the printer prints vouchers but does not print receipts, continue with the instructions here.Make sure the USB cable is securely connected in both the printer and the tablet, and that the cable is connected properly. You can try disconnecting and reconnecting the cable.Make sure the USB cable is
Profit in Reviews
Work with bills, make payments, discounts, list of receipts
*This content is available only in Poland and Spain.
Daily menu in the app
Working with daily menu in tabletOn the tablet, the Daily menu is displayed as a separate product category. If you have specified a number of servings while creating your DM in administration, you will find the number of servings remaining in addition to the specific product.The Daily menu category
Establishment of payment terminal
You don't have a terminal in any company yetIf you are interested in a payment terminal, contact us at +420 226 292 817 or by email pomoc@storyous.com. You already have the terminal under your ID number and you want another one or your company will move or change its nameIn this case, the procedure
Update
We regularly update the Storyous system to implement new features, increase the stability of the application and speed up its operation. The update will be offered to you at login, we recommend that you install it right away. The installation itself takes place in the background and does not take ev