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Welcome to Teya's help centre
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Storyous by Teya
Articles
Menu sets in overviews
Retail mode
If you use the Storyous POS in retail. We have prepared a quick payment mode for you without the need to enter a discount, etc. You will be able to close the transaction with just one click. The goal is to make the payment as quickly as possible.If you are interested in this mode, contact our link a
Setting the location for eKASA
*This content is available only in Slovakia.
Warranty
Czech marketWe provide a hardware warranty according to our tariffs.If you have a Standard or Profi tariff with us, we provide you with a standard warranty period of 24 months, if you have a Start tariff and at the same time you have purchased equipment from us at IČO, the warranty period is 12 mont
How to check current state of cashdesk
In the application, go to the Cash Flow section via the main menu. There you will see all the details of sales since the last closing date, including the current state of the cash register. Before performing the cash closure, you can first print the Preview for your inspection.
Internet failure
*This content is available only in Poland and Spain.
The cash drawer is not opening
The cash drawer communicates with the application via the printer, so for proper operation it is necessary that the printer is also properly connected to the tablet. Therefore, make sure all cables are connected properly and the printer appears to be printing correctly. Also make sure that the cash
Staff overview
*This content is available only in Poland.
Printing the monthly report from the next checkout
*This content is available only in Poland.