What is the difference between refresh and access tokens?
Access tokens are temporary credentials that grant access to a protected resource, while refresh tokens are used to obtain new access tokens once the current ones expire.When a user logs in to their Teya account and authorizes an application, they are granted an access token and a refresh token. The
What should I do if I've forgotten my password?
If you've forgotten your password, don't worry. You can easily reset it by clicking on “Forgot your password?” on the portal login after you’ve entered your email address. We'll send you an email with instructions on how to reset your password. If you're still having trouble acce
How do I get API keys or tokens?
To obtain API keys or tokens, you first need to apply for an account on our platform. Once your account is approved, you can create OAuth applications which will provide you with client IDs and client secrets. These credentials will enable you to make API requests and access resources on behalf of y
Teya ID for Partners
Introduction to Teya IDTeya ID identifies and authenticates all users across the Teya ecosystem. It ensures:Identification: Using Teya ID, you can identify any user interacting with our products and recognize returning users.Authentication: Teya ID is the only user authentication provider via single
Where can I find the API documentation?
Our API documentation can be easily accessed by visiting our developer portal. You can find it on the homepage or by clicking on the "Docs & Guides" tab on the navigation bar. If you are unsure about what you are looking for, please do not hesitate to contact us through the "Conta
How can I test the APIs before integrating them into my application?
You can start making API calls as soon as you have the necessary OAuth credentials, which include a client ID and secret. These credentials will allow you to set up the authentication process and retrieve test merchant data.In addition, when you first apply for an account on Teya Developer, we will
How can I sign up for an account on the developer portal?
Signing up for an account on our developer portal is quick and easy! To get started, simply click on the 'Sign Up' button on our website and fill out the registration form. Once you've submitted your information, our team will review your request and get in touch with you to discuss y
How do the authentication and authorisation of API endpoints work (e.g., API keys, OAuth, etc.)?
At Teya, we use the OAuth 2.0 protocol for authentication, which is a widely adopted industry-standard protocol for secure authorization. The OAuth 2.0 protocol enables client applications to access protected resources on behalf of a resource owner, such as a user or device.To use OAuth 2.0 with our
How do I invite a member to my workspace?
To invite a new member to your workspace, you can go to the "Workspace settings" page and click on "General settings". In the "Members" section, you'll find the option to "Add a member". Please note that the new team member should create their Teya accoun