Checking a Pay By Link Transaction Status

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How to check a Pay By Link Transaction status?

If you have completed a Pay By Link transaction and wish to check its status, simply follow these steps:

  1. Tap the Menu situated in the upper right corner.
  2. Select Pay by Link.
  3. Use the search bar and apply filters (such as date, amount, status, or type) to locate the desired transaction.

  4. You can view the status of each transaction and click on it for more details.

What are the transaction statuses and their meanings?

Transaction Status

Meaning

Payment Approved

Your customer has successfully made the payment, and you can expect to receive it in your next settlement cycle.

Payment Link Active

The payment link was generated and remains within the expiration time however, it has not been used by your customer yet.

Payment Link Pending Authorisation

The payment was sent, remains within the expiration time, and was opened by your customer. However, the transaction wasn't completed due to an unfinished second-level authentication step (3D Secure).

Payment Link Expired

The payment link was not used before the expiration date, thus invalidating it. If you still want to receive the payment, you will need to issue a new payment link. 

 

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