These troubleshooting articles offer tips in case you experience problems with accepting payments by using Teya Tap, or experience problems with the app itself.
Payment failure troubleshooting
Get support on these most common payment failure reasons:
- Declined card
- Network errors
- Location not found
Go to Payment Failure Troubleshooting |
App troubleshooting
If your app is not working properly, find solutions:
- Troubleshoot your mobile device
- Update the app
- Delete/Reinstall the app
- Force quit the Teya Business app
Go to App Troubleshooting |