Refunding a Pay By Link transaction follows the same process as refunding a transaction made on a card machine. Simply follow these steps to complete a refund:
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Step 1: Tap the Menu located in the upper right corner.
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Step 5: Press Issue Refund.
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Step 2: Select Transactions & Refunds.
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Step 6: Input the amount you would like to refund and press Charge.
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Step 3: Enter the Manager PIN.
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Step 7: Confirm the refund.
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Step 4: Locate the transaction you wish to refund and click on it.
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Step 8: If needed, print the receipt.
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And, that’s it! You have now issued a refund, which can be viewed in the Transactions and Refunds.