Not receiving Settlements in your Teya Business Account?

  • Updated

Teya settles your sales the next working day - fast and simple. But if you have been expecting a payment and it hasn't arrived, don't worry - there might be a simple explanation. 

How settlements work

Teya processes settlements according to your selected settlement cycle:

  • Business days (Monday to Friday, excluding weekends and bank holidays) 
  • Daily (including weekends and holidays).

If your settlement is delayed

  • Double-check if the expected timeframe has passed;
  • Review this article on settlement delays for more details;
  • Still need help? Reach out to us via the app.

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