- Clear Descriptions: Ensure product descriptions and service terms are accurate and transparent to avoid misunderstandings.
- Customer Service: Respond promptly to inquiries and resolve issues quickly. Satisfied customers are less likely to initiate chargebacks.
- Secure Payments: Use reputable payment systems to reduce fraud risk.
- Authentication: Implement strong methods like two-factor authentication to verify transactions.
- Delivery Confirmation: Use shipment tracking and require delivery signatures for physical goods.
- Return Policies: Clearly state your return and refund policies on your website and at checkout.
- Record Keeping: Maintain detailed records of transactions and communications to support disputes.
- Billing Descriptors: Ensure your business name on statements is recognizable to prevent confusion.
- Honor Refunds: Process valid refund requests promptly to avoid chargebacks.
- Communication: Keep customers informed about their orders, delays, and changes to prevent misunderstandings.
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