Welcome to Teya's help centre
Your Account
Learn how to verify your identity, manage your account, and change your personal details
Business Management
Learn how to manage and use your B-Online, Teya Business, and Business Portal accounts
Customer Support
Need help? Find all the ways to contact us by email, phone, or live chat or make a complaint
Billing
Get help with your invoices and fees
Card Payments
Accept card payments in-store
Joining Teya
Learn how to get started with Teya and order your new card machine
Settlements
Learn how to find your settlements, settlement reports, and any related troubleshooting guides
Deliveries and Returns
Find everything you need to know about Teya card machine deliveries and returns
Storyous by Teya
Currently only available in Czechia and Slovakia
Online Payments
Learn how to set up virtual payments with Teya
Business Account
Learn how to get started, manage, and troubleshoot your Business Account
Teya Tap
Learn how to get started, use and troubleshoot Teya Tap
Cash Advance
Learn how to apply for a Cash Advance with Teya