Devices & other accessories

How to work with LAN printer (Xprinter)

In this article, we will learn a few basic steps needed to work with the Xprinter XP-C260-L printer with a paper size of 80 mm and the principle of operation via WiFi interface. We will find out how to load paper correctly in the printer, how to enable printing or find out the IP address of the prin

Barcode scanner

In this article you will find the specifications of several barcode scanners. The offer now includes 1 static reader and 1 suitable for manual scanning of products.Subsequently, you will learn what needs to be set up in the Storyous administration so that you can use the reader to the fullest. BAR C

How to work with the terminal

While using the peament terminal you can come across to unusual situations. Below are stated the most often ones. If you are not able to solve the problem by yourself contact us through chat in HELP CENTRE.1. Error messages-01 = MERCH_ERR_USER      1 //   canceled by us

Terminal reports 'Alert irruption' error message

If the error message "ALLERT IRRUPTION" lights up on the payment terminal, the internal component of the terminal - the silicon wafer - has been damaged. It is necessary to make a complaint about the terminal, therefore contact the bank's service at the telephone number: +420 495 800 116, where they

POS device with 14-inch display

The 14-inch Storyous POS device is a medium-sized tablet from our range. It offers comfortable operation with a stylish stand made of solid wood, even in landscape view, and with a map of tables. Landscape mode and map of tablesIf you install the tablet in landscape mode, Landscape mode is acti

5-inch, 8-inch and 10-inch tablets

The Storyous sales application works on tablets that communicate with the web administration via the Internet and send requests to print receipts and orders to printers.In our offer, we have one large and 2 small tablets, exactly according to the needs of our customers.Large Lenovo TAB M10 tablet wi

Basic information about the payment terminal

At Storyous, we offer terminals from either Teya, ČSOB or Global payments. Both companies support all local cards, including meal vouchers, as well as most foreign cards. The differences between the individual terminals are mainly in their subsequent use.The first decision criterion can be an automa

Pairing MPOS/RPOS payment terminal

You have just received a payment terminal and you wish to receive card payments.For proper working, the terminal must first be paired with the tablet. You do not need to be afraid, i tis a simple task, just make sure you go step by step. First, let's prepare the terminal for pairing.1. Make sure tha

Termination of the payment terminal

If you decide that you do not use the Teya terminal or you will no longer be interested in it for other reasons, contact us at pomoc@sTeya.co or by phone at +420 296 208 707. ČSOBAttention - if you own more than one payment terminal (maintained at one ID number) and wish to return only one of t