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Payments on Card Machines
Articles
Getting started with PAX A920 Pro
Your card machine will arrive charged and programmed with your business information.Check that your box contains:A card machine (POS terminal).A charger.A short user guide with basic instructions.PAX A920 PropdfTeya_UK_Instruction manual.pdf1.04 MBDepending on your agreement, the box may contain
How to refund and cancel transactions
The payment app on your card machine offers a complete overview of transactions, and the option to refund your customers directly from the card terminal.If your customers wish to return goods or services and they paid by card, you can refund their money in the card machine app. The overview of all
Card terminal integrated with Storyous POS
*This article is intended for Teya payment terminals with the new version of the app.Learn how to connect your card terminal with Storyous POS, how to accept card payments, make refunds, and cancel the previous transaction. To begin, you’ll need to set up both your card terminal app and Storyous
Pay by Link
Pay by Link is a great solution for accepting payments from your customers without them being present in your shop or venue, and you can now create and send them straight from your card machine.​Enable Pay by Link on your card machine1. In the main app window, click on ≡ Menu in the
Other features
The payment app on your card machine offers a lot of additional features that you can benefit from. To access them, go to the app's ≡ Menu in the top left corner, and select Manage features.Note: to access this part of the app, you'll be required to enter the manager PIN.The manage featu
App setting
Before you use your payment app, you'll need to set it up. Usually, this will happen the very first time you launch it. In case there have been major updates or app changes, or you've cleared all data, you might be prompted to set it up again.Configuration of the appLaunch the payment app
Summaries
The summary on your terminal will show the total amount of sales, refunds, and tips for that day. You can review and print out an overview of your transactions at any point during the day, without needing to reset your transactions to zero.​Important: to access Summaries you need to have
Replacing the paper roll
When the till roll comes to an end, the device won't be able to print. You must replace it with a new one.Replacing the till rollOn the back of the card machine, find the printer cover lever.Lift the lever to unlock and open the printer cover.Note: the cover opens on a hinge – it doesn't
Dynamic Currency Conversion (DCC)
When customers purchase in a foreign country using their card, our POS terminal identifies the card's currency. If it's different from the local currency, the terminal will offer Dynamic Currency Conversion (DCC). Your business isn't required to take any action regarding exchange rate