The terminal rental fee is due at the beginning of each month for that month, e.g. 2nd June for June.
Payment of the terminal rental fee
The terminal rental fee is automatically deducted from your net settlement on the 2nd of each month, or the next business day if the 2nd falls on a weekend or bank holiday. If you had no transactions before that, your balance will show as a negative balance until you have transacted enough to cover it.
Invoice for the terminal rental fee
The balance due on the invoice will be deducted from your settlement on the 2nd of each month. This means you don't have to pay this invoice manually each time – the amount has already been automatically deducted.
The invoice for your card machine rental fee can be downloaded from the Teya App.
Invoices are sent out every month to your registered email address as a PDF attachment and it includes detailed information about the rental fee for your card machine.
Opting out of receiving the monthly invoice
We are unable to stop sending the monthly rental invoices as we are legally obliged to send these documents.
If you can't find the attachment, need a second copy of your invoice, or believe there is an error on the current one, please reach out to us through our support channels and we will be happy to send you another copy.