Welcome to Teya's help centre
Storyous by Teya
Articles
Printer's specifications and set-up
Change the IP address of your LAN printerAccess the cash register app on your device to easily change the IP address of your printer. Read on for more information and how to check and test that the LAN printer is already connected.Reasons why the IP address of your LAN printer could change: Interne
Bill overview in POS
You will find a list of all closed receipts both in your web administration and on the tablet. In the menu of the application, just select the Bill overview, in it, you will find all receipts issued from all your tablets for the last month. Just pay attention to the user role you are logged in to in
Storyous assistant
Storyous Assistant is an application that makes it easier to receive phone orders. You can download the application to your phone, from the following link: https://bit.ly/storyass002The application is available only for Android.After the Storyous Assistant is paired with the Storyous POS sales appli
Cashflow in the application
The Storyous system also offers you the option of daily closing, without which only a few companies can be without. You can find it in the Cashflow section in the application menu directly under the Sales. Cashflow is only visible on a tablet with a cash register function, more information here.If y
The application requires a license key - where to take it?
If the application data is deleted, the application will prompt you to enter the security code / license key. You can get it from our internal system - it is necessary to contact our customer line at 602 405 047, where we will generate the code for you immediately. The code is only valid for two min
Cash drawer
Here you will find everything you need about our Virtuos S-410 cash drawer. The cash drawer is connected to your printer via a cable with an RJ type connector. It has a key lock with three positions for releasing the drawer, inside you will find a compartment divided into twelve parts, four of which
How to compare Storyous and B-Online/Business portal metrics
*This content is currently available only in the Czech republic.
Fiscalization
*This content is available only in Slovakia.
First login to Storyous POS
I received the HW but I can not log in, where is the problem?First of all, you need to log into your web administration at login.storyous.com and then use the same login and password you received via email to log into the Storyous POS application on the tablet. After confirming agreement of terms an