Use Pay by Link on your Card Machine, Teya Business Portal, or Teya App to track the status of payment links you’ve sent to customers.
Card Machine
- Tap the menu icon in the top-left corner of the screen
- Select Payment Links.
- Use the available filters (such as date, amount, or status) to locate the payment link.
- Select the transaction to view its status and details directly on the terminal screen. You can also copy or share the link, change the expiry date, or cancel the link.
Teya App
- Open the Teya App and tap Sales in the bottom navigation bar.
- Tap Payment links at the top of the screen.
- Use the available filters (such as date, amount, or status) to locate the payment link.
- Tap a transaction to view its full details and status. You can also copy or share the link, change the expiry date, or cancel the link.
Business Portal
- Open the Business Portal and log in with your credentials.
- In the left sidebar, select Pay by Link under Sales.
- Select Pay by Link.
- Use the search bar or filters (such as date, amount, status, or type) to find the transaction you need.
- Tap a transaction to view its full details and status. You can also copy or share the link, change the expiry date, or cancel the link.
Pay by Link transaction statuses
Below is an overview of each Pay by Link status and what it means for your payment.
| Status | Single-use | Multi-use |
|---|---|---|
| Active | Not expired and no successful payment yet | Not expired and can still accept payments |
| Completed | A payment succeeded and the link is now closed | Not used |
| Expired | Past expiry with no successful payment | Past expiry with or without successful payments |
| Disabled | Systematically disabled by Teya for compliance reasons | Systematically disabled by Teya for compliance reasons |