The Teya AI assistant is your chat-based companion designed to help you manage your business with ease. Available in the Teya App and Business Portal, it allows you to run bulk edits, check your sales data, and find helpful resources just by asking. Whether you need to update prices or understand your top-selling items, the AI assistant is ready to support you.
What the AI assistant can do
The AI assistant acts as a helpful partner for your daily tasks. You can use it to:
- Make bulk edits in plain English: Ask the assistant to "raise all my coffee prices by 5%" or "switch every soft drink to 20% VAT". The assistant will always show you a preview of the changes for you to review and confirm before anything is saved.
- Understand your business performance: Ask questions like "how much did I sell yesterday?" or "what is my best-selling item this month?". The assistant will quickly pull your Sales Insights to give you a clear answer.
- Import or update your menu: You can ask the assistant for help with updating your menu from a PDF, CSV, or photo.
- Find Help Centre articles: Ask "how do I add a modifier?" and the assistant will share the exact guide you need, saving you from searching the Help Centre yourself.
- Get step-by-step guidance: Ask the assistant to walk you through tasks like setting up takeaway prices, and it will guide you through the process.
Where to find the AI assistant
To get started, simply tap the Teya AI button. You can find this in:
- The Teya App on your iPhone, iPad, or Android device.
- The Business Portal on your web browser.
Important: The chat-based AI assistant is not available directly on your Card Machine. However, any changes you make using the AI assistant on your phone, tablet, or laptop will automatically sync back to your Card Machine.
Note: The one-off menu import wizard is a separate feature that is available on your Card Machine.
Tips for getting the best answers
- Be specific: Clear requests work best. Asking "Sales last week" will give you a much better answer than "How are we doing?".
- Ask follow-up questions: The assistant remembers what you just asked, so you can easily refine your request without starting from scratch.
- Review your changes: Always check the preview before confirming a bulk edit. Read the list, fix any incorrect rows, and then confirm.
- Check the source: When the assistant shares a figure from your sales data, it will link to the underlying report. You can open this link to double-check the numbers.
- Privacy: Your sales data is safe and stays within your Account. The AI assistant uses your numbers to answer your questions, but it never shares them outside your business.