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How To Refund a Pay By Link Transaction?

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Refunding a Pay By Link transaction follows the same process as refunding a transaction made on a card machine. Simply follow these steps to complete a refund:

Step 1: Tap the Menu located in the upper right corner.

Step 5: Press Issue Refund.

Step 2: Select Transactions & Refunds.

Step 6: Input the amount you would like to refund and press Charge.

Step 3: Enter the Manager PIN.

Step 7: Confirm the refund.

Step 4: Locate the transaction you wish to refund and click on it.

Step 8: If needed, print the receipt.

And, that’s it! You have now issued a refund, which can be viewed in the Transactions and Refunds.

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