Getting started with Teya Tap
Given Teya Tap is an innovative new technology, we highly recommend you watch this brief instructive video before getting started.
What is Teya Tap?
Teya Tap is a mobile application that turns your Android phone into a payment terminal - it is currently in a BETA early access release stage and so it’s restricted to select users. With Tap you can accept contactless cards, Apple Pay, Google Pay and other digital wallets.
Here's a quick guide to get you started:
1. Sign up for Teya.
Register with Teya to get started by following the links received in your email if you’ve been selected as an early access user!
If you’re interested, but have not received an email communication you can reach out to email@example.com to register your interest and for more information.
2. Download Teya Tap.
Once you’ve registered, you will receive a QR and/or link to download Teya Tap on the Google Play Store.
3. Log in.
Open the app and log in with your existing Teya ID. Make sure to use the same email and password that you used when you joined Teya. See Teya ID for more info.
4. App set up.
You will be prompted to allow some required permissions to use Teya Tap. These are essential to make sure you can accept payments securely, protecting both you and your customers. See app permissions and device compatibility for more info.
5. Take payments.
After successful login you will open the Terminal section of the app. Here you can enter an amount and tap “Continue”.
You will be prompted to tap a contactless card. You will need to place the card near the NFC chip on the back of your Android phone. Watch guide to Teya Tap for more info.
You should receive a “Payment approved” success message.
6. Issue digital receipts.
After a successful payment, you will see an option for “Digital receipt”. Tap on this and the receipt will be displayed on screen, including a QR code that your customer to scan to receive a digital receipt.
7. Review transactions.
You can easily view transaction history and details within the app. Tap “Transactions” on the bottom navigation panel.
8. Issue refunds.
You can refund any payments taken on your device, by simply going on the “Transactions” tab, and tapping on the payment you wish to refund.
9. Get support.
If you encounter any issues or have questions, read errors and troubleshooting. If you can’t find the answers you need, you can reach out to our support team by emailing firstname.lastname@example.org.
That's it! You're now ready to start accepting simple, secure payments with Teya Tap.