Devices & other accessories

Barcode scanner

In this article you will find the specifications of several barcode scanners. The offer now includes 1 static reader and 1 suitable for manual scanning of products.Subsequently, you will learn what needs to be set up in the Storyous administration so that you can use the reader to the fullest. BAR C

Pairing MPOS/RPOS payment terminal

You have just received a payment terminal and you wish to receive card payments.For proper working, the terminal must first be paired with the tablet. You do not need to be afraid, i tis a simple task, just make sure you go step by step. First, let's prepare the terminal for pairing.1. Make sure tha

All-in-one PAX 5″ device

Pax All-in-oneThe device is suitable for customers who are looking for a tablet with a mobile printer and an integrated payment terminal in one. It is a five-inch tablet suitable as a mobile waiter, ie a portable cash register. The 5" display is large enough to order products via the Storyous applic

Printer's specifications and set-up

Change the IP address of your LAN printerAccess the cash register app on your device to easily change the IP address of your printer. Read on for more information and how to check and test that the LAN printer is already connected.​Reasons why the IP address of your LAN printer could change: Interne

Cash drawer

Here you will find everything you need about our Virtuos S-410 cash drawer. The cash drawer is connected to your printer via a cable with an RJ type connector. It has a key lock with three positions for releasing the drawer, inside you will find a compartment divided into twelve parts, four of which

Complaint procedure

If you suspect a device defect, first try to verify the defect.If the goods are really subject to all the criteria for a complaint, contact us at +420 602 405 047, by email pomoc@storyous.com or via chat in the app or in your administration. We will be happy to help you with the complaint process.Du

Customer display

Customer display allows your guests to see bill progress - your guests can see all ordered products and as well as the final price to pay. The android application of customer display is installed onto tablet Lenovo Tab 4 10" and can only be connected to our 14" tablet. After we activate the fun

The MPOS / RPOS payment terminal cannot be paired

Be sure to follow the step-by-step instructions for the mpos / rpos mobile terminal pairing manual (link). First and foremost, make sure the pairing is done in the app, not in the tablet settings.Also remember that the terminal must be sufficiently charged during pairing, but not plugged into a powe

One or multiple tablets with network (LAN) printer

Network requirements for Storyous POSCRITICALLY REQUIREDLAN printers connected by an uninterrupted UTP cable directly to the router for POSDedicated WiFi for Storyous traffic secured by WPA / WPA2 (password protected)Separate address range (IP) for Storyous traffic solved either by static IP for POS