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Welcome to Teya's help centre
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Storyous by Teya
Articles
How to work with LAN printer (Xprinter)
In this article, we will learn a few basic steps needed to work with the Xprinter XP-C260-L printer with a paper size of 80 mm and the principle of operation via WiFi interface. We will find out how to load paper correctly in the printer, how to enable printing or find out the IP address of the prin
Barcode scanner
In this article you will find the specifications of several barcode scanners. The offer now includes 1 static reader and 1 suitable for manual scanning of products.Subsequently, you will learn what needs to be set up in the Storyous administration so that you can use the reader to the fullest. BAR C
Setup your business in Admin
The Storyous Admin is the central place for configuring the system in your business. Within the admin, you can add the products you sell, manage user access, set up menu additions, and daily menus, set menus, use stock management, and gain an overview of your sales, bills, cash flows, cancellations,
Stock management in Admin
Stocks are an inventory management system in your business that helps you keep track of and plan your inventory effectively. It tracks the movement of goods from receipt to issue, preventing overstocking and shortages, minimizing losses associated with unused or lost goods.Please note: This feature
How to work with the terminal
While using the peament terminal you can come across to unusual situations. Below are stated the most often ones. If you are not able to solve the problem by yourself contact us through chat in HELP CENTRE.1. Error messages-01 = MERCH_ERR_USER 1 // canceled by us
Cash register/tablet first steps
You've just received your new cash register/tablet. Let’s launch it together.General settings All our devices run on the Android operating system.Once you've unpacked, turn on your cash register/tablet by holding the Power button on the side or back.The Volume buttons can also be found
Bills, sales, and closures in Admin
The Storyous Admin is the central place for configuring the system in your business. Within the admin, you can add the products you sell, manage user access, use stock management, and gain an overview of your sales, bills, cash flows, cancellations, and discounts. Additionally, the admin offers vari
The tablet does not connect to the internet - I have a SIM card in it
First and foremost, make sure you have a properly inserted SIM card in your tablet and restart your device.If you have a dataSIMcard from us and you do not have a network connection, please make sure that you have mobile data turned on in the tablet settings.If you have mobile data turned on and sti
Creating product categories and products in the Cash Register Admin
It’s important to set your business up in the Cash Register Admin before you start working with your cash register/tablet and app. The Admin is where you can manage your business. Read on for how to create your first product category and products. WE HIGHLY RECOMMEND using a laptop or desktop compu