Storyous by Teya

Terminal reports error 3003/3004

If the terminal reports error 3003 or 3004, it is not connected to the banking institution's service server and the transaction cannot be performed. At the moment, the terminal is either disconnected from the wi-fi network, is stuck or it is an error directly on the bank's server.Try restarting the

Creating and working with the order

In this article, you will learn how to properly operate all the ordering options that the Storyous system offers you. To order and sell, you must, first of all, create products and possibly tables in your web administration.You can create an order in the Table and accounts overview, you can order in

Rename, division and transfer of account

If you offer employees the opportunity to consume in your restaurant with better prices, you will find useful the function of renaming the account, thanks to which you can have several, for example, long-term accounts clearly divided by name.The Storyous system also allows divide an already confirme

Acceptance of e-meal vouchers

Products in Overview

Setting audio signaling and order printing at Xprinter printers

C260 printers are double, one is LAN, the other is BT - width of reels 80mmBy default, the printer is set to beep without a beep after each tone and can be printed without restriction. In other versions, the printer can be set up differently.The C260 H / N series printers are primarily intended for

HOW TO HANDLE LARGE LAN PRINTER (STAR)

In this article, you will learn a few basic steps how to handle Star Micronics TSP 654II printer models (80 mm paper size and via LAN cable and router with WiFi)We will show you how to insert paper correctly in printers, how to enable printing or find out the IP address of the printer, which we need

Connection of tablets and printers

Based on the division into zones, different operations are printed on different printers.You know from the previous zone article that there can be only one main tablet with a cash register function in each zone, and all the others are side tablets, that is, mobile waiters.If you do not have a mobile

Complaint procedure

If you suspect a device defect, first try to verify the defect.If the goods are really subject to all the criteria for a complaint, contact us at +420 602 405 047, by email pomoc@storyous.com or via chat in the app or in your administration. We will be happy to help you with the complaint process.Du