Storyous by Teya

I forgot the password to Storyous

For example, if you can't log in to the sales application, make sure that there is no space in front of your username and that you are actually entering the data as it was generated for you.When logging in to the web administration, you can click on the "Forgot your password?" button and a link to s

The application requires a license key - where to take it?

If the application data is deleted, the application will prompt you to enter the security code / license key. You can get it from our internal system - it is necessary to contact our customer line at 602 405 047, where we will generate the code for you immediately. The code is only valid for two min

Adjustment of closed bill

We have launched a new function for editing a closed bill. This function allows you to reopen an already closed bill and delete any incorrectly ordered item.Here you have an illustrative case below:The customer paid the bill with a lots of products. After paying, he found that there was one extra it

Payment terminal in overview

One tablet with wireless (bluetooth) printer

Network requirements for Storyous POSCRITICALLY REQUIREDDedicated WiFi for Storyous traffic, secured WPA / WPA2 (password protected)The network intended only for Storyous is on a completely free WiFi channelPort 3331 allowed on the routerRECOMMENDEDDedicated router for Storyous operation onlyThe pub

Payment gate activation at PAX all-in-one A920

The PAX All-in-one A920 includes a Storyous sales application, a printer and a payment gateway. If you purchase this device from us, it is always sent to you with a functional Storyous application and a paired printer, however, activation of the payment gateway is conditional on the prior signing of

I want to use a PIN for login

If you do not want anyone to have access to your user account via the quick login icon, you can create a four-digit PIN. The system will then ask for it each time you log in quickly.Follow these screenshots to set your PIN:

Introduction to the Overview section

Cash drawer

Here you will find everything you need about our Virtuos S-410 cash drawer. The cash drawer is connected to your printer via a cable with an RJ type connector. It has a key lock with three positions for releasing the drawer, inside you will find a compartment divided into twelve parts, four of which