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Welcome to Teya's help centre
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Storyous by Teya
Articles
Introduction to the Overview section
How to work with small Bluetooth printer - no longer for sale
In this article, you will learn a few basic steps needed to work with the Xprinter XP-T58-K printer with a paper roll size of 58 mm. The printer operates via Bluetooth. Below you will learn how to load the paper correctly in the printer, how to pair it to the tablet, or how to find out the BT addre
Printer prints weak, interrupted, or wrong
If the printer prints faintly or intermittently and the receipt looks like it is running low on toner, you may need to service the printer. Our printers work on the principle of thermal printing (by the action of heat) and there is really no toner in them. Each printer has a certain lifespan, and th
Split payment
When paying with the Pay separately option, the account can be divided either by items or, newly, by price. Your Customer can thus pay part of the bill with a meal voucher and the rest, for example, in cash or another type of payment. We will activate the function for you free of charge at your requ
Tips and tricks: managing multiple businesses within one web administration?
LAN kitchen printer does not print
If your network printer is offline, follow these steps:Check your internet connection - for example, you go to the internet and type storyous.com into a search engine.Check the cable that connects the printer to the router. Disconnect and reconnect, making sure the cables are firmly plugged in until
Property management system integrations
Storyous is able to be connected with hotel systems Previo, Mews & Hores. Integration of new systems is quite easy from our side. The integration allows to easily move the bill from the restaurant to the hotel room, so the customer pays for his spending later. In Storyous POS appAfter the integ
Automatic logout from the POS application
We have prepared another novelty for you, which will make it easier for you to operate in your company, and that is the possibility of setting up automatic logout from the application. This function is especially suitable for security reasons, when you want to prevent someone other than the currentl
I need to know how much I have to return to the customer for cash payment
It is not always easy to calculate how much money we have to return to the customer :) You will find the function of the so-called calculator in the Finish payment window. If you hold down the "Cash" button for a longer time, a window will appear where you enter the value paid by the customer. You w