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Welcome to Teya's help centre
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Storyous by Teya
Articles
Work with bills, make payments, discounts, list of receipts
*This content is available only in Poland
I became a VAT payer
Have you become a VAT payer and need to know what needs to be done in order to have VAT documents from sales in the company? In this article, we will guide you through several steps, which must be arranged to make the transition as easy as possible.The first step is to notify our customer support by
Hardware transfer conditions
In case you are interested in transferring devices between stores or companies, please contact our customer support.If you wish to move the device, you must read and agree in writing in the e-mail that you have read the following conditions: Conditions for transferring hardware in Storyous Only
Bills are not printed, but the copies are
Bills are not printed, but their copies and test prints are ok and the printer status in the application in the devices section is online?You most likely have "Digital Print" set. In the window when the payment is finished, please check and, if necessary, change the following:If you have digital pri
Remote control
The last option in the Help Center is Remote Control. It is designed for extreme cases where we need to look into your tablet remotely and solve your problem with remote access - it allows us to control your device from us from the office.After you click Remote control, your tablet prompts you to in
Preset
Mews - setting
Inspection of fiscalisation
Hores - setting