Welcome to Teya's help centre
Storyous by Teya
Articles
I can't make the cash closure
There was probably an internet outage and you were working offline, so the receipts could not be properly synchronised and saved to our server.When you reconnect to the Internet, the receipts are automatically synchronised and written to your administration, and then you will be able to close them.
One tablet with wireless (bluetooth) printer
Network requirements for Storyous POSCRITICALLY REQUIREDDedicated WiFi for Storyous traffic, secured WPA / WPA2 (password protected)The network intended only for Storyous is on a completely free WiFi channelPort 3331 allowed on the routerRECOMMENDEDDedicated router for Storyous operation onlyThe pub
Voucher
*This content is available only in Slovakia
On the house function
Thanks to the new On house feature, you can now easily mark those items in the order that you do not want to charge the customer for. When ordering, select the product you want to give to the customer for free and choose "On the house". The customer will see on the final receipt which item
I became a VAT payer
Have you become a VAT payer and need to know what needs to be done in order to have VAT documents from sales in the company? In this article, we will guide you through several steps, which must be arranged to make the transition as easy as possible.The first step is to notify our customer support by
Payment
Frequently asked questionsI closed the order but the bill was not printed.Check that before the payment you see ÚČTENKU/RECEIPT above the button CASH/HOTOVĚ.I have prited the bill and my customer decide to pay separatelly. What shloud I do?You can cancel the bill in section Přehledy účtenek/The list
I want to use a PIN for login
If you do not want anyone to have access to your user account via the quick login icon, you can create a four-digit PIN. The system will then ask for it each time you log in quickly.Follow these screenshots to set your PIN:
Data export to the Flexibee accounting system
Previo - setting