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Welcome to Teya's help centre
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Storyous by Teya
Articles
All-in-one PAX 5″ device
Pax All-in-oneThe device is suitable for customers who are looking for a tablet with a mobile printer and an integrated payment terminal in one. It is a five-inch tablet suitable as a mobile waiter, ie a portable cash register. The 5" display is large enough to order products via the Storyous applic
Setting audio signaling and order printing at Xprinter printers
C260 printers are double, one is LAN, the other is BT - width of reels 80mmBy default, the printer is set to beep without a beep after each tone and can be printed without restriction. In other versions, the printer can be set up differently.The C260 H / N series printers are primarily intended for
Profile - PIN and password settings
You can find your profile settings at the top of the Storyous POS Menu (1).Unlike setting your profile in web administration, only your password and PIN (2) can be changed from the application. You need to know the password to create a new PIN.You need to enter your PIN during quick login (3) to the
Basics about the cash register app
Cash register/tablet app activation Your cash register/tablet should be ready use when it arrives. Input your username and password to log in. This will automatically activate the cash register app.If you want to reactivate the app after a previous deactivation, just log in to the app. The app wil
Data export to Pohoda accounting system
Invoice payment
You can use the invoice payment option, especially for paying for larger gatherings such as celebrations, weddings, company team building events, company catering, and so on.Invoice payment can only be made from your main tablet - this option will not appear on mobile waiters.First, you need to orde
My invoices
Currently, you can find all Storyous invoices conveniently in one place directly in your web administration. In the dashboard, select the Invoicing section (1), which displays a complete list of your invoices and allows you to filter them in various ways. For example, you can use the column on the l
The tablet cannot be turned on or charged
Make sure you turn on the tablet properly - hold down the power button until it vibrates, then release and wait. The Lenovo logo appears, and we wait until you turn it on completely.If it does not turn on at all, let the tablet charge. When you insert the tablet charging cable, the tablet vibrates a
Specifications of our printers
Printers are an integral part of the Storyous system, they are printed via receipts and kitchen orders. We offer four printers - two large and two small, one of the small printers is portable and is used with our mobile waiter.The printers work on the principle of thermal printing - the paper is tre