Welcome to Teya's help centre
Storyous by Teya
Articles
MyStoryous application
MyStoryous mobile app is designed to give you a simple overview of basic reports like Sales and Current Sales. Right at this moment it is available for both mobile platforms - to download the app, simply click on one of these icons according to your OS. After launching the app you'll appear her
Split payment
When paying with the Pay separately option, the account can be divided either by items or, newly, by price. Your Customer can thus pay part of the bill with a meal voucher and the rest, for example, in cash or another type of payment. We will activate the function for you free of charge at your requ
Introduction to the Overview section
Creating and working with the order
In this article, you will learn how to properly operate all the ordering options that the Storyous system offers you. To order and sell, you must, first of all, create products and possibly tables in your web administration.You can create an order in the Table and accounts overview, you can order in
Complaint procedure
If you suspect a device defect, first try to verify the defect.If the goods are really subject to all the criteria for a complaint, contact us at +420 602 405 047, by email pomoc@storyous.com or via chat in the app or in your administration. We will be happy to help you with the complaint process.Du
Customer display
Customer display allows your guests to see bill progress - your guests can see all ordered products and as well as the final price to pay. The android application of customer display is installed onto tablet Lenovo Tab 4 10" and can only be connected to our 14" tablet. After we activate the fun
I forgot the password to Storyous
For example, if you can't log in to the sales application, make sure that there is no space in front of your username and that you are actually entering the data as it was generated for you.When logging in to the web administration, you can click on the "Forgot your password?" button and a link to s
Property management system integrations
Storyous is able to be connected with hotel systems Previo, Mews & Hores. Integration of new systems is quite easy from our side. The integration allows to easily move the bill from the restaurant to the hotel room, so the customer pays for his spending later. In Storyous POS appAfter the integ
Zones
Zones indicate the division of your business in our internal system, whereby the system knows how each tablet and printer communicate. We will briefly describe how the zones can be set up in case you are not sure whether you can have eg, two cash registers and two mobile waiters. We do all the opera