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Welcome to Teya's help centre
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Storyous by Teya
Articles
Cash register printer first steps
You've just received your new printer. Let’s launch it together. You have just received a new printer. Let's launch it together.The printers ensure both the printing of receipts and the printing of vouchers (e.g. for the kitchen). We currently offer Xprinter printers (with the option of connecting
Payment methods in the POS application
After pressing the Pay all or the total amount of the account you want to pay button, the Payment finishing dialog window will open. In this dialog, after setting up printing and entering a possible discount or an optional number of guests, you can finally close the account by selecting the payment
The tablet disconnects from WiFi/does not connect at all
Disconnecting from WiFiMake sure the tablet remembers the password for only one network, the one it should work on- in the settings - WLAN / Wi-Fi search for saved networks and forget the password for others / remove (depending on the Android version, either hold the network for a long time and sele
System settings in Admin
The Storyous Admin is the central place for configuring the system in your business. Within the admin, you can add the products you sell, manage user access, use stock management, and gain an overview of your sales, bills, cash flows, cancellations, and discounts. Additionally, the admin offers vari
Basic information about the payment terminal
At Storyous, we offer terminals from either Teya, ČSOB or Global payments. Both companies support all local cards, including meal vouchers, as well as most foreign cards. The differences between the individual terminals are mainly in their subsequent use.The first decision criterion can be an automa
POS device with 14-inch display
The 14-inch Storyous POS device is a medium-sized tablet from our range. It offers comfortable operation with a stylish stand made of solid wood, even in landscape view, and with a map of tables. Landscape mode and map of tablesIf you install the tablet in landscape mode, Landscape mode is acti
Pairing MPOS/RPOS payment terminal
You have just received a payment terminal and you wish to receive card payments.For proper working, the terminal must first be paired with the tablet. You do not need to be afraid, i tis a simple task, just make sure you go step by step. First, let's prepare the terminal for pairing.1. Make sure tha
Registering and logging in to the cash register system for the first time
After placing an order for the cash register system, you'll receive an email with login details. In this e-mail, you'll asked to create a password. If you can't find this email, please check your spam folder. Instructions: 1. Open the attached URL link in the email.2. This will open
Termination of the payment terminal
If you decide that you do not use the Teya terminal or you will no longer be interested in it for other reasons, contact us at pomoc@sTeya.co or by phone at +420 296 208 707. ČSOBAttention - if you own more than one payment terminal (maintained at one ID number) and wish to return only one of t