Storyous by Teya
I can't make the cash closure
There was probably an internet outage and you were working offline, so the receipts could not be properly synchronised and saved to our server.When you reconnect to the Internet, the receipts are automatically synchronised and written to your administration, and then you will be able to close them.
Basics of work with android operating system
Storyous POS, on which you sell items, runs on the Android operating system. Occasionally, when you use Storyous, you may also have to go out of the sales app and work in the Android interface for a while.Software buttonsNot only when using Storyous POS, but you will also find three system control b
In the case of an Internet outage, you can still use Storyous offline, with some of the features described in this article.If the Internet crashes during use, the application will notify you on the top bar.When your tablet is not connected to the Internet when you sign in, the sales app will alert y
The tablet does not connect to the internet - I have a SIM card in it
First and foremost, make sure you have a properly inserted SIM card in your tablet and restart your device.If you have a dataSIMcard from us and you do not have a network connection, please make sure that you have mobile data turned on in the tablet settings.If you have mobile data turned on and sti
The Storyous POS app now offers a new feature in the form of an improved top bar, where you can now find the STABILITY CHECK function.This feature allows you to detect possible issues with the Internet connection and problems with connected devices, as well as other information such as the battery c
When paying with the Pay separately option, the account can be divided either by items or, newly, by price. Your Customer can thus pay part of the bill with a meal voucher and the rest, for example, in cash or another type of payment. We will activate the function for you free of charge at your requ
DNS server settings
If the tablet shows you that you have the wrong DNS server settings, or you can't connect to WiFi, you need to adjust the DNS server settings. Here's how to do it:1) Open settings in tablet and follow flow below:- WLAN (Wi-Fi - networks) - select a specific network (hold) - Connect or Edit network2)
*This content is available only in Slovakia.
Closing orders by payment finishing
The customer ordered, received a meal, finished the meal, and now wants to pay. To pay for an account, select it from the table overview by clicking and selecting one of the payment options below: Pay all or Pay separately.If you select Pay all, the Finish payment dialog opens directly. If you choos