This article explains how to add an E-commerce store to your Account, whether you are brand new to Teya or already take in-person Payments with us.
How do I set up online Payments if I am new to Teya?
The fastest way to get started is to complete your Registration online.
Go to the Teya website and select the option to join.
Choose the plan that fits your business needs.
Submit your details, including your business information and website URL. We review your website to confirm what you sell and ensure it belongs to you.
Request online payments during your sign-up.
How do I add an E-commerce store to my existing Account?
If you already use a Card Machine, you cannot use your existing store to take online Payments. You need to set up a separate E-commerce store for compliance reasons. To understand why your stores are separate, see here.
Next step: Log in to the Business portal and complete the self-service E-commerce request on the homepage. You can also open a chat in the Teya Portal or contact your Account manager to request the addition.
What happens during the Account review?
After your submission for approval, we complete a routine security check.
Verifying company details: We review your business setup and check your website URL.
Verifying ID documents: We complete standard KYC — Know Your Customer checks.
Once Verification is complete, we set up the new E-commerce store in your Account. You can then sign in to the Teya Portal using your Teya ID to view your store.
Need more help?
Understand Teya Online Payments
- Getting started with the App and Portal
- Understand why your online store is separate from your card machine store