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Welcome to Teya's help centre
Storyous by Teya - App on your device
Articles
I forgot the password to Storyous
For example, if you can't log in to the sales application, make sure that there is no space in front of your username and that you are actually entering the data as it was generated for you.When logging in to the web administration, you can click on the "Forgot your password?" button and a link to s
Zones
Zones indicate the division of your business in our internal system, whereby the system knows how each tablet and printer communicate. We will briefly describe how the zones can be set up in case you are not sure whether you can have eg, two cash registers and two mobile waiters. We do all the opera
Automatic logout from the POS application
We have prepared another novelty for you, which will make it easier for you to operate in your company, and that is the possibility of setting up automatic logout from the application. This function is especially suitable for security reasons, when you want to prevent someone other than the currentl
Adjustment of closed bill
We have launched a new function for editing a closed bill. This function allows you to reopen an already closed bill and delete any incorrectly ordered item.Here you have an illustrative case below:The customer paid the bill with a lots of products. After paying, he found that there was one extra it
Card login
With our new function, logging in to the application will be even easier and faster than before using an NFC / RFID card.You can buy a reader for these cards from us, which you can easily connect with a USB cable to your tablet (it is therefore possible to connect this reader only with a 14 "or 15"
Stability check
The Storyous POS app now offers a new feature in the form of an improved top bar, where you can now find the STABILITY CHECK function.This feature allows you to detect possible issues with the Internet connection and problems with connected devices, as well as other information such as the battery c
Offline mode
In the case of an Internet outage, you can still use Storyous offline, with some of the features described in this article.If the Internet crashes during use, the application will notify you on the top bar.When your tablet is not connected to the Internet when you sign in, the sales app will alert y
Basics of work with android operating system
Storyous POS, on which you sell items, runs on the Android operating system. Occasionally, when you use Storyous, you may also have to go out of the sales app and work in the Android interface for a while.Software buttonsNot only when using Storyous POS, but you will also find three system control b
Take away telephone orders
If you want to speed up your phone orders that you deliver or offer to customers for collection, you will certainly appreciate our new feature, which allows you to easily enter your customer's data when ordering via phone: name, address, phone number and pick-up/delivery time. When you confirm the o