Storyous by Teya - App on your device

Types of payment

Frequently asked questionsIs it possible to print the bill again?Yes. To print the receipt again, in POS application open section Přehled účtenek, choose receipt and then choose Znovu vytisknout/Reprint.One of my customer wants to see the the preview of the bill.You can print the preview before prin

Bug reporting

You can also find the Report a bug option in the Help Center if you suspect an application error. After selecting it, the application will ask you for your phone number and give you space to describe the error. As soon as you click on OK, the tablet will send us a report of data from the application

The customer wants to pay part by cash and part by card

In order mode, click on the "Pay separately" button.Select the "By Value" option. If you do not see this option, please contact our customer support via chat, or at 602 405 047, we will be happy to activate this function for you immediately.Select the first payment method.Insert amount.Now you see h

How to check current state of cashdesk

In the application, go to the Cash Flow section via the main menu. There you will see all the details of sales since the last closing date, including the current state of the cash register. Before performing the cash closure, you can first print the Preview for your inspection.

Internet failure

*This content is available only in Poland and Spain.

Setting the location for eKASA

*This content is available only in Slovakia.

Retail mode

If you use the Storyous POS in retail. We have prepared a quick payment mode for you without the need to enter a discount, etc. You will be able to close the transaction with just one click. The goal is to make the payment as quickly as possible.If you are interested in this mode, contact our link a

Deposit deducted

*This content is available only in Slovakia.

I can't see all bills in the tablet

This can happen if a user with the role of waiter or storekeeper is logged on to the tablet. They will then only see their bills for the last 24 hours. A user with the newbie role does not have access to bills at all, and all senior roles (waiter/cashier, place manager, stock chief and merchant) wil