Storyous by Teya - App on your device

I can't make the cash closure

There was probably an internet outage and you were working offline, so the receipts could not be properly synchronised and saved to our server.When you reconnect to the Internet, the receipts are automatically synchronised and written to your administration, and then you will be able to close them.

On the house function

Thanks to the new On house feature, you can now easily mark those items in the order that you do not want to charge the customer for. When ordering, select the product you want to give to the customer for free and choose "On the house". The customer will see on the final receipt which item

Voucher

*This content is available only in Slovakia

Payment

Frequently asked questionsI closed the order but the bill was not printed.Check that before the payment you see ÚČTENKU/RECEIPT above the button CASH/HOTOVĚ.I have prited the bill and my customer decide to pay separatelly. What shloud I do?You can cancel the bill in section Přehledy účtenek/The list

I want to use a PIN for login

If you do not want anyone to have access to your user account via the quick login icon, you can create a four-digit PIN. The system will then ask for it each time you log in quickly.Follow these screenshots to set your PIN:

Work with bills, make payments, discounts, list of receipts

*This content is available only in Poland

Bills are not printed, but the copies are

Bills are not printed, but their copies and test prints are ok and the printer status in the application in the devices section is online?You most likely have "Digital Print" set. In the window when the payment is finished, please check and, if necessary, change the following:If you have digital pri

Remote control

The last option in the Help Center is Remote Control. It is designed for extreme cases where we need to look into your tablet remotely and solve your problem with remote access - it allows us to control your device from us from the office.After you click Remote control, your tablet prompts you to in

Preset