Receive money

To receive money, you simply need to share your Sort Code, Account Number, and Company Name with the sender. You can view or share these details directly from the Teya App or Business Portal.

From the Teya App

1. Open the Teya App.
2. Tap the + icon on the Home screen, or tap the + icon in Money from the bottom menu.
3. Tap Account details.
4. You’ll see your account number, sort code and company name.
5. Tap Share account details again to send them straight away by email, WhatsApp or another messaging app.

From the Business Portal

1. Log in to the Business Portal.
2. In the left sidebar, select Overview under Money.
3. Authenticate on the Teya App, then go back to the Business Portal.
4. Select the + icon in the top right-hand corner.
5. Tap Add money.
6. You’ll see your account number, sort code and company name.
7. Look for your Account Number, Sort Code, and Company Name on the top right side of the screen.
8. Click Share Details to send this information, or click the details directly to copy them to your clipboard.

How long do incoming transfers take?

Incoming bank transfers to your Teya Business Account are usually instant.

In some cases, transfers may take up to one working day to arrive. This depends on the sending bank’s processing times and security checks.

Important: If you haven't received a transfer after one working day, ask the sender to confirm the payment was successfully processed by their bank.

How to view your transaction history

You can monitor all money moving in and out of your account, including incoming transfers, card payments, and settlements.

From the Teya App

1. Open the Teya App and tap Money in the bottom navigation bar.
2. Tap Activity at the top of the screen.
3. Use the filters to view specific types of transactions, such as transfers.
4. You’ll see:
   1. outgoing transactions as negative amounts, which means money has left your account
   2. incoming transactions as positive amounts, which means money has been added to your account

From the Business Portal

1. Log in to the Business Portal.
2. In the left sidebar, select Activity under Money.
3. Authenticate on the Teya App and go back to the Business Portal
4. You’ll see:
   1. outgoing transactions as negative amounts, which means money has left your account
   2. incoming transactions as positive amounts, which means money has been added to your account