Direct Debits let your service providers collect agreed payments automatically from your Teya Business Account. They’re ideal for regular bills like utilities or subscriptions, so you don’t need to remember due dates or make manual transfers. You stay in control at all times and can review or cancel Direct Debits from your account whenever you need to.
How to set up a Direct Debit
You authorise a service provider to collect payments by providing them with your banking details.
You do not start this process inside the Teya app. You must set up the Direct Debit directly with the provider or merchant you wish to pay.
Find your account details
You will need your sort code and account number to complete the setup forms provided by your supplier.
- Open the Teya app.
- Go to Account.
- Tap Add money and select Account details.
- Alternatively, go to Settings and select Business Information.
- Copy or note down your Account Name, Sort Code, and Account Number.
Authorise the provider
- Contact the service provider (utilities, rent, software subscriptions, etc.) via their online portal or paper form.
- Provide them with the Teya Business Account details.
- Confirm the setup with the provider.
Manage Direct Debits
Viewing active Direct Debits
Follow these steps to see a list of all current and future Direct Debits connected to your account.
- Open the Teya app.
- Go to Accounts and select Business Account.
- Tap Transfers.
- Select Scheduled at the top of the screen.
- Check the Direct Debit section to see your list.
Cancelling a Direct Debit
You can stop a scheduled payment by cancelling the Direct Debit mandate.
- Navigate to the Direct Debit section using the steps above.
- Select the specific Direct Debit you want to cancel.
- Review the details and confirm the cancellation.