Set up Direct Debits

Direct Debits let your service providers collect agreed payments automatically from your Teya Business Account. They’re ideal for regular bills like utilities or subscriptions, so you don’t need to remember due dates or make manual transfers. You stay in control at all times and can review or cancel Direct Debits mandates from your account whenever you need to.

How to set up a Direct Debit

You authorise a service provider to collect payments by providing them with your Teya Business account details.

You do not start this process inside the Teya app. You must set up the Direct Debit directly with the provider or merchant you wish to pay.

Find your account details

You will need your sort code and account number to complete the setup forms provided by your supplier.

1. Open the Teya App and tap Money in the bottom navigation bar.
2. Tap the + icon in the top right-hand corner.
3. Tap Share account details.
4. You’ll see your account number, sort code and company name.
5. Tap Share account details again to send them straight away by email, WhatsApp or another messaging app. Alternatively, you can copy each details and add them on your supplier’s forms.

Authorise the provider

• Contact the service provider (utilities, rent, software subscriptions, etc.) via their online portal or paper form.
• Provide them with the Teya Business Account details.
• Confirm the setup with the provider.

Manage Direct Debits

Viewing active Direct Debits

Follow these steps to see a list of all current and future Direct Debits connected to your account.

On the Teya App

1. Open the Teya App.

2. Tap on the Pay button.

3. Tap on the calendar icon over the top right corner of the screen to load all your scheduled payments and direct debits

4. Scroll down to the Direct Debits section to find your Direct debit mandates.

On the Business Portal

1. Open the Business Portal and log in with your credentials.

2. Click on the Pay button.

3. Select the calendar icon over the top right corner of the screen to load all your scheduled payments and direct debits

4. Scroll down to the Direct Debits section to find your Direct debit mandates.

Cancelling a Direct Debit

You can stop a scheduled payment by cancelling the Direct Debit mandate.