With your Teya Business Account, you can easily manage your company finances from a single app. This guide covers how to send one-off transfers, and set up automatic standing orders.
How to send money
You can transfer funds to other UK bank accounts instantly.
- Open the Teya app.
- Go to Accounts and tap Transfers.
- Select a recipient from your list. If they are new, you will need to add their details first.
- Enter the amount you wish to send.
- Add a reference for the payment.
- Review the details and any applicable limits shown on screen.
- Tap Continue, then Transfer to send the funds.
If you added your Teya Business Account during your initial registration, you must fully complete the verification process before you can start sending money.
Where to view your transfers
To see transfers you make (sending money out):
- Open the Teya app
- Go to Accounts
- Tap Transfers
- You’ll see your existing recipients and any transfers you’ve made from your Teya Business Account
To see all movements on the account (in and out):
- Open the Teya app
- Go to Business Account (under Accounts)
- Check the Transactions / Activity list for incoming transfers (EFT In), outgoing transfers (EFT Out), card payments and settlements
How to schedule recurring payments (Standing Orders)
You can set up automatic payments for rent, salaries, or other regular expenses. These can be scheduled daily, weekly, bi-weekly, or monthly.
- Go to Transfers and select Transfer.
- Select Schedule Payment.
- Enter the payment details, amount, and frequency.
- Tap Continue to confirm.
- Go to Transfers and select Scheduled.
- Tap Schedule Payment to create a new standing order.
- You can also view or cancel existing standing orders in this section.
Security checks for new recipients
When you add a new recipient, we perform checks to keep your money safe.
Confirmation of Payee checks that the name you entered matches the bank account details provided by the recipient's bank.
- Match: You can send the transfer as normal.
- No Match / Partial Match: We will show you a warning. You should review the details and update the name if needed before deciding whether to proceed.
Troubleshooting transfers
If you cannot send money:
- Check your balance: Ensure your account has enough funds to cover the transfer.
- Check recipient details: Double-check that the sort code and account number are correct.
- Check limits: Ensure the amount does not exceed your daily or per-transaction transfer limits.
- Check the destination: Teya Business Accounts do not currently support international transfers. You can only send money to UK bank accounts.
Most outbound transfers are processed instantly. In some cases, however, it can take up to 72 hours for the funds to reach your recipient, depending on their bank’s processing times. During this period, the transfer will appear as “Pending” in your account.
If Teya needs any additional information to complete the transfer, we’ll contact you by email.