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Set up your card machine

This guide will help you unbox, charge, and set up your new Card Machine so you can start accepting payments quickly.

What is in the box

Your welcome pack contains everything you need to start trading:

  • Card Machine
  • USB Type-C cable
  • USB adaptor
  • Quick start guide
  • Stickers

Power and charging

We recommend keeping your battery above 15% to ensure the device functions correctly.

  • Charge: Plug the USB-C cable into the port on the left side of the Card Machine and connect it to a power socket.
  • Check battery: Look at the indicator in the top right corner of the screen. If it is red, charge the device immediately.
Press and hold the power button on the left side of the terminal to turn it on or off. Press and hold the power button on the right side of the terminal to turn it on or off. Press and hold the power button on the right side of the terminal to turn it on or off.

Once powered on, press Get Started to begin the set-up process.

Set up your card machine

Select your language and connect to your network

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Choose your language. Connect to Wi‑Fi (recommended for a stable connection).

Sign in to your account

Choose the option that works best for you:

  • QR Code or Remote login via Teya App: You can complete the setup by scanning a QR code using the Teya App on your mobile device.
  • Remote login via Business Portal: You can log in remotely through the Business Portal or  

    Direct verification link: You can verify your device directly by visiting id.teya.com/verify in your browser and input the Verification Code.

Teya App

Go to the Explore menu, then select Payment devices >  click on Activate.

If you have multiple stores linked to your account, ensure choose the one you want to set up.

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Tap Activate next to the terminal.

Scan the QR code displayed on the Card Machine using the Teya App, or select Remote login.

If the code shows capital letters, make sure you also type them in capital letters.

Click Next to finish the setup.
Business Portal

Log in into the Business Portal. Go to Settings > Hardware and select Activate terminal.

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  Input and submit the code in the browser as shown. If the code shows capital letters, make sure you also type them in capital letters.  

Create your manager PIN and finalise settings

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On the terminal, set a 4‑digit Manager PIN, then confirm it by entering it again.

Review the available options and enable any features you want to use.

 

The terminal is set up and ready to use.

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