How to accept tips

Updated 

You can now accept tips by card. To do this, enable tips in the Manage features section in the main menu.

Enabling tips on your card terminal

  1. From your payment app main window, click on the ≡ Menu icon in the top left corner.

  2. Choose the Manage features option.

  3. Enter the manager PIN.

  4. Enable the Tips toggle. Once enabled, the toggle will turn black.

​Adding a tip while paying

1. Enter the amount you'd like to charge.

2. Press the Next button.

3. This will open a window, offering a choice between a 10%, 15%, 20% tip, or a Custom tip amount.

4. Once a 10%, 15%, or 20% tip is selected, the amount will be automatically added to the payment amount.

5. Tap, insert, swipe the card, or send a payment link.

OR

6. If a custom tip is selected, enter the custom tip amount and select Add custom tip. The amount will be automatically added to the payment amount.

7. Tap, insert, swipe the card, or send a payment link.

The screen will display Approved for a successful transaction. If any further action is needed, the app screen will display a message to guide you.

You can easily check the app version on your device by clicking on the Settings or Menu icon in the top left screen. This will open a window with the menu. At the bottom of the screen you'll notice the app version, e.g. 2.7.0.

To accept tips by card, just enable tips in the Manage features section.

  1. From your payment app main menu, click on the Settings icon in the top left corner.

  2. Choose the Manage features option.

  3. Select Enable tips. Once selected, the toggle will turn black.

During every card payment, your customers will be presented with the option of leaving a tip. They can choose between 5%, 10%, 15% tip, or insert a custom amount of their preference. If in the middle of the process they change their mind and choose not to leave a tip, they should just press Pay without tip.

If your customer doesn't wish to leave a tip at all while paying, they can simply skip this step and press Pay. The app will continue with the payment without adding a tip.