Card Payments

Getting started with PAX A920 Pro

Welcome to Teya!​Your card machine arrives in a Teya box, with a protection bag, and is fully charged. You just need to follow the guided setup, and your terminal will be ready for transactions.​In the welcome box, you will find:Card machine PAX A920 ProUSB Type-C cableUSB adaptorSpare paper rollSho

How To Refund a Transaction?

If you wish to issue a refund, you can easily do it by following these steps:Step 1: Tap the Menu located in the upper left corner.Step 5: Press Issue RefundStep 2: Select Transactions and refunds.Step 6: Input the refund amount to complete a partial refund, or select Full Amount for a complete refu

Terminal - troubleshooting

Your terminal is an Android device that has a Teya payment app installed. To function properly, it must:Have access to the internet at all times - If your terminal isn't connected to either a mobile or a WiFi network, it won't be able to process transactions and card payments will not go t

How To Enable Pay by Link Payments?

Are you interested in activating Pay By Link in your card machine? We have a video to walk you through the process and kickstart your ability to receive remote payments.​​Enabling Pay By LinkWhether you are using a Pax or a Sunmi device, enabling Pay By Link is easy. Just follow these

Card terminal integrated with Storyous POS

*This article is intended for Teya payment terminals with the new version of the app.​Learn how to connect your card terminal with Storyous POS, how to accept card payments, make refunds, and cancel the previous transaction. To begin, you’ll need to set up both your card terminal app and Storyous

PIN security

Some actions on your card terminal require a PIN. This PIN is called the manager PIN, and it's there to provide an extra layer of security to your business.The manager PIN is set during the first app setup. It's required whenever you access summaries, or in case you want to manage differen

How to accept tips

You can now accept tips by card. To do this, enable tips in the Manage features section in the main menu.​Enabling tips on your card terminalFrom your payment app main window, click on the ≡ Menu icon in the top left corner.Choose the Manage features option.Enter the manager PIN.Enable the

How To Consult and Print Summaries?

If you wish to review the day’s sales, refunds, and tips or print a summary, we have a comprehensive guide ready for you to explore! Whether you prefer to watch the video or follow along with our step-by-step instructions, we've got you covered!​​​Consulting and Printing Summaries​Step

Dynamic Currency Conversion (DCC)

When customers purchase in a foreign country using their card, our POS terminal identifies the card's currency. If it's different from the local currency, the terminal will offer Dynamic Currency Conversion (DCC). Your business isn't required to take any action regarding exchange rate