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Shopify plugin
To activate the Teya plug in with Shopify, you must complete the steps described below.Shopify is on September 2, 2022.deactivirao stari Borgun Shopify plugin. If you haven't updated to the new plugin, you won't be able to accept payments. This article will cover:How to download and instal
Your business reporting in B-Online
The B-Online portal offers full visibility of your transactions, settlements, and daily and monthly settlement reports.Transactions overview in B-OnlineLog in to B-Online.In the menu on the left-hand side, go to Card Transactions > Transactions.This will open a tab with five different search opt
WooCommerce (WordPress) plugin
InstallationWe recommend you to make a backup of your files and database before installation.These are your steps:1. Use the WordPress plugin installer, you can find it at Plugins > Add new.2. Select Upload Plugin at the top3. Choose the installation file from your computer and hit Install Now bu
Payment links in B-Online
You can create payment links with B-Online. It's a great way to share a unique payment link with your clients and request specific payment amounts.Note - if you're looking to send payment links via your card terminal, please read the article about Pay by Link.Send this link via your prefe
Replacing the paper roll
When the till roll comes to an end, the device won't be able to print. You must replace it with a new one.Replacing the till rollOn the back of the card machine, find the printer cover lever.Lift the lever to unlock and open the printer cover.Note: the cover opens on a hinge – it doesn't
Refunds in B-Online
In B-Online, it's possible to refund your clients for both card machine and e-commerce transactions. The refund can be full or partial, depending on the goods and services your clients are returning.Refunds in B-Online for card machinesRead more instructions below to learn how to refund transac
Test environment
Test environment URL: https://test.borgun.is/SecurePay/default.aspxTest MID 9275444Gateway ID: 67Secret key: 998877669988776699887766ORTest MID 9275444Gateway ID: 16Secret key: 998877669988776699887766The test environment supports all the same parameters as the Payment Page.Test transaction's a
Dynamic Currency Conversion (DCC)
When customers purchase in a foreign country using their card, our POS terminal identifies the card's currency. If it's different from the local currency, the terminal will offer Dynamic Currency Conversion (DCC). Your business isn't required to take any action regarding exchange rate
Terminal - troubleshooting
Your terminal is an Android device that has a Teya payment app installed. To function properly, it must:Have access to the internet at all times - If your terminal isn't connected to either a mobile or a WiFi network, it won't be able to process transactions and card payments will not go t