
Welcome to Teya's help centre
Card Payments
Articles
Enabling and accepting meal cards (vouchers) - Czechia and Slovakia
To enable and accept meal cards on a Teya terminal, the following is required:1. Your business must have a contract with the meal card provider.2. Your business must provide the correct terminal ID (TID) to the meal card provider.3. The meal card provider must send a request to Teya to enable accept
How to accept tips
You can now accept tips by card. To do this, enable tips in the Manage features section in the main menu.​Enabling tips on your card terminalFrom your payment app main window, click on the ≡ Menu icon in the top left corner.Choose the Manage features option.Enter the manager PIN.Enable the
Online payments - common error codes
In the Control Panel, by viewing the transaction details, you can understand the origin of possible errors through certain codes.Some payments can be refused, thus assuming the status of “Declined”.You can consult the errors that led to the refusals, following these steps:select the menu“Reports”and
PIN security
Some actions on your card terminal require a PIN. This PIN is called the manager PIN, and it's there to provide an extra layer of security to your business.The manager PIN is set during the first app setup. It's required whenever you access summaries, or in case you want to manage differen
Our online payment system- basic information
Teya's renewed secure payment site allows your business to sell products or services online, and accept credit card payments online. The service requires minimal integration effort.Your business doesn't have to worry about the secure storage of card data, as the card information is handled
Technical Information
All communication between the web shop and Teya‘s Secure Payment Page is by POST via HTTPS.Production URL: https://securepay.borgun.is/securepay/default.aspxSandbox URL: https://test.borgun.is/securepay/default.aspxThe process steps between web shop and Borgun are as follows:Process initiation, web
Parameters
FUNCTIONALITY AND CONSTRAINTSTeya´s Secure Payment Page can be configured to require the cardholder to insert email, mobile number and home address.If parameter skipreceiptpage is set to 1 then the receipt page is not displayed and the buyer is redirected to the URL in parameter returlursuccess upon
Loyalty and Rewards
You can enable Teya Rewards on your card terminal to boost customer loyalty on version 3.3.5 or above. This feature allows customers to earn rewards, enhancing their experience and encouraging repeat business. You have full control over reward items and redemption levels as a business.Teya Rewards c
Plugins
Teya provides plugins for SecurePay for various e-commerce systems. You can quickly get everything up and running with minimal integration. Click on the logo below for plugin documentation.