Card Payments

How To Refund a Transaction Using Teya Business?

If you wish to issue a refund using your mobile app, you can easily do so by following these steps:Open the Teya App on your mobile phone.Sign in using your Teya ID credentials if required.Tap the Transactions button located at the top of the screen.Find the transaction you want to refund by scroll

Instructions for setting up a website

installation and website requirementsBefore the website is opened for business, it is necessary to make sure that the below itemsare present. To ensure your safety as a seller and likewise the rights of the cardholder, it is necessarythe website to meet certain requirements and criteria that have be

Acceptance of e-meal vouchers

Getting Started with Refunds

What is a Refund?A refund occurs when a transaction is returned, and funds are restored to a customer’s bank account after making a purchase.Do customers need to be physically present for refunds?No, customers don’t have to be physically present for refunds to be issued. You can process them remotel

Ticket API

Teya Secure Pay supplies a secondary interface that creates a token that corresponds to a specific order. The web shop posts order details to the Ticket API that returns a unique string (ticket) referencing the order details. The ticket can be sent to customers in a simple URL that opens a Secure Pa

How to refund Teya transactions in Shopify

With the new Shopify plugin update for Teya, it is now possible to issue refunds for online transactions directly from the Shopify platform.Shopify is on September 2, 2022.deactivirao stari Borgun Shopify plugin. If you are using an old plugin, you need to update it to the new one in order to accept

Installments guide

*Currently available only in Iceland.​As an employee in a service/store, it is necessary to know the payment methods that are available. It is empowering and the more you know the "product" the more confident you are in selling.We encourage sellers to carefully review the payment methods o

Getting Started with End-of-Day Closure

What is an end-of-day closure?When you use your card machine, a daily session is initiated to record transactions. Each day, starting at 5 am GMT, the system automatically concludes this session, a process we call end-of-day closure or daily closure.​Can I change the daily closure hour?In Teya, the

Frequently Asked Questions

REMOVING THE FIREFOX SECURITY WARNING WHEN USING THE PAYMENT PAGEThe Firefox browser can give the following warning when it redirects us from the payment page to the webshop page:The reason for this is that the payment page loads via a secure connection (https), while the webshop uses plain http pro