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Welcome to Teya's help centre
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Card Payments
Articles
How To Accept Pay By Link Payments?
Accept Payments and Share a Pay By LinkOnce you have enabled Pay By Link and set an expiration time, you are all set to start accepting payments via email or SMS. See how below:​Accepting payments via SMSStep 1: On the main screen, enter the desired amount and tap NextStep 4: Enter t
How To Refund a Transaction Using Teya Business?
If you wish to issue a refund using your mobile app, you can easily do so by following these steps:Open the Teya App on your mobile phone.Sign in using your Teya ID credentials if required.Tap the Transactions button located at the top of the screen.Find the transaction you want to refund by scroll
Acceptance of e-meal vouchers
Getting Started with Refunds
What is a Refund?A refund occurs when a transaction is returned, and funds are restored to a customer’s bank account after making a purchase.Do customers need to be physically present for refunds?No, customers don’t have to be physically present for refunds to be issued. You can process them remotel
Getting Started with End-of-Day Closure
What is an end-of-day closure?When you use your card machine, a daily session is initiated to record transactions. Each day, starting at 5 am GMT, the system automatically concludes this session, a process we call end-of-day closure or daily closure.Can I change the daily closure hour?In Teya, the